Browse the FAQs below to find quick answers to your questions and if you don’t find the answer, please tell us.
Note: Bluetooth tethering is subject to being included in your data package with your Network Operator.
On the device:
1. Go to the settings menu and scroll across to “Network & Connectivity”.
2. Scroll down to “Bluetooth” and click it in the menu.
3. Select “On” to enable Bluetooth
4. Select “Visible to All” to make your device discoverable
5. Scroll down to “Nearby Devices” and click this to look for other devices
Next steps:
1. On your PC/Lap top search for Bluetooth devices
2. Select your device and connect to it
3. Once your device is connected and the drivers are successfully installed, click on your device from the list of connected devices – tethering is complete
NOTE: Before performing this activity, ensure you have backed up your data.
1. Go to Settings menu.
2. Scroll to the “Device” sub menu.
3. Select “Device Information” from menu
4. Scroll down to “Reset Phone”.
5. Click “Reset Phone”
6. The device will then reboot.
1. Locate the file that you wish to share on your device.
2. If you only want to send one item, for example a photograph, click on it and then click on options.
3. Select the Share option from the list and then select Bluetooth .
4. Choose which Bluetooth enabled device to send the file to.
5. Accept the incoming file on the target device.
1. This can be found on the outside of the box that you received your phone in and makes up part of the Approval’s label.
2. If the box is not available, type into the device via the keyboard*#06# a pop up box will show the device IMEI.
3. Select Settings and then About phone and then Status, you will now have the option to select IMEI information.
In the unlikely event of an in-warranty fault,
contact our Customer Service team
who will be happy to help.