How do I perform a reset, when my screen is blank?

1.  The device has an embedded battery that can only be accessed by authorised personnel
2.  To reset the device, open the SIM card and SD card door, behind the door to the right is an “OFF” button
3.  Depress this button and the device will power down, restart the device
4.  Device will now power on, perform and charge as expected

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