How do I perform a reset, when my screen is blank?

1. To reset the device, keep the power button pressed for about 12 seconds / until vibration is felt.
2. Device will now power on, perform and charge as expected.
3. If this does not work then there is a reset switch located behind the SIM / SD door. Use a paperclip to press this for 5 seconds / until vibration is felt.

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