CAT® PHONES RECYCLE PROGRAM

We want to do our part to protect the environment by keeping electronic devices out of landfills.

That is why we would like to offer you a way to responsibly dispose of your old Cat phone.

By sending your phone to us, you will have the piece of mind knowing that your old Cat phone is not sitting in a landfill, but responsibly recycled and scrapped for parts.

HOW IT WORKS

All Cat phones qualify for the Recycle Program.

If you wish to recycle your old Cat phone, please contact our Customer Service team, who will be able to help you through this process.

WHAT TO DO WITH YOUR OLD CAT PHONE

Before you send us your old Cat phone for recycling, it is important you take the action below:

    • Backup any data you wish to keep
    • Remove the SIM card
    • Remove the memory card
    • Clear your personal data: reset your device to factory default to clear any personal data. To do this, please follow the instructions below (based on device model):
      • Cat S48c, Cat S61:From the home screen: tap ˄ to show all applications > Settings > System > Reset options > Erase all data (factory reset)
      • Cat S41, Cat S60, Cat S31, Cat S30:From the home screen: tap to show all applications > Settings > Backup & reset > Factory data reset > Reset phone > (enter your PIN) > Erase everything

For more information, please contact our Customer Service team, who will be happy to help.

CONTACT US

Call: +1 646 568 9682

Submit online form

FREE PICK UP & REPAIR

In the unlikely event of an in-warranty fault,
contact our Customer Service team
who will be happy to help.