CAT® Phones Take-Back program
We recommend you check with your local municipality to see what electronic recycling program they may offer.
However, we offer a method to send your device to us for recycling. Use this link to contact our customer services team to request a courtesy shipping label. Be sure to wrap your device in several layers of bubble wrap to protect the device during shipping and place it into a shipping container.
When turning in your device for trade-up, sale, or recycling, be sure to:
– Backup any data you wish to keep
– Remove the SIM card
– Remove the memory card
– If possible, reset your device to factory default to clear any personal data.