The device should be allowed to charge for approx. 30 minutes and then the “power on” can be re-attempted.
1. Go to the settings menu
2. Scroll down this screen and select “Restore Factory settings”.
3. Request to input the Phone password will appear, default code “1122”.
4. Question ‘Restore settings and restart the phone will appear’ select YES.
2. Press the volume up button to ensure the volume is at an adequate level.
2. The IMEI is also printed on the label inside the battery bay.
3. If not available, Type into the device via the keyboard*#06# a pop up box will show the device IMEI.
1. Type into the device via the keyboard *#66*#.
2. Device will enter factory mode.
3. Select “Show IMEI, BT, SW version” select OK.
The information of SW build and build time will be displayed.
2. Select “Write messages” and then options
3. Scroll down and select “Input method”
4. To enable predictive text, select “Smart” option, to disable select an alternative
1. Go to settings menu, scroll down to connectivity option and select
2. Select “Bluetooth” power on Bluetooth
3. Select “My Device” and “search for new device”, to search for BT device locally
4. Select the device you wish to pair with from the list and press select
5. Check the passcode and input to accept pairing, select whether you wish to connect automatically to the device in future
2. Select the image that you wish to transfer.
3. Press options and scroll down to “Send”.
4. Select via Bluetooth and then select the device you wish to send the image to, receiving device will get the request to Accept/Reject.
2. Scroll down to “Move Contacts” and select, this will give the options – “SIM to phone” or “Phone to SIM”
1. Go to File Manager Menu
2. Ensure the device has a viable and formatted SD card installed
3. In the File Manager screen, Select “Phone” option, in this example select a folder containing an image, and open the folder
4. Identify the image you wish to backup, at the bottom of the screen select options scroll down and select “Move”
5. This will return you to the screen with the options “Phone” and “Memory card” select Memory card.
6. Scroll down to the Folder you wish to back up the image into, Select and then press options scroll down to select and press. Message will appear on screen with a green tick “Moved”
IMPORTANT NOTE – If using a Micro SIM use a SIM adaptor to ensure the correct location. Never insert the SIM adaptor without the SIM card, as the connectors will be damaged
2. If correctly fitted and the message is still displayed, please clean the contacts of the SIM card using a dry cloth
3. If still not being recognised please call your Network provider to ensure the SIM card has been enabled or to check if they have any further instructions
2. Select Call divert, select call forwarding
3. Check if the “Divert all voice calls” option is enabled, if this is the case disable. In this screen there are three further options
“Divert if unreachable”, “Divert if no answer” and “Divert if busy”. In addition is the option to cancel all diverts
4. Enable/Disable the functionality you desire
2. There will be three options, “Set by Network” select this if you are aware of what the default of the Network is and if that is what you require
3. “Hide ID”, check this is not set as this will prevent the caller ID being displayed at the receiving device
4. “Send ID”, select this to ensure Caller ID is displayed at the receiving device
2. No service will be displayed on your screen until the situation is resolved by relocating to an area of service
3. If this problem persists when in a known good service location, contact your Network provider to ensure there are no restrictions on service or your SIM services
2. Additionally if you are in an area not covered by your Network Provider but covered by another Network provider
2. Before attempting to input the PUK code ensure that you have the correct code provided by Network provider
3. After ten unsuccessful attempts to input the PUK code, the SIM card will be permanently disabled
4. Once the SIM card is permanently disabled you will need to contact relevant body to purchase a New SIM card
2. When the device is used in the areas with poor signal, e.g. near the high buildings or in basements, the call quality may be affected adversely
3. When this device is used in a high call intensity period, like rush hour, call failure may be caused by network congestion
4. Standby time is reduced, Standby time is related to the system setting of network, it may be that the phone is used in an area with poor signal
Where there is poor signal, the phone will constantly attempt to communicate by searching for base station signal and battery lose charge quicker, hence the standby time is reduced
1. If the handset has been subject to immersion in water then the microphone and speaker will need to dry out for them to resume to normal functionality.
2. If the incoming call has been routed long distance and is being routed through a number of service providers telecoms infrastructure.
3. Technical performance between handset manufacturers, this can be software or hardware related.
4. The environment the handset is used in, especially where there is background noise, typically traffic in a busy city environment or large shopping malls and airports.
All handset manufacturers must design equipment to work within very rigorous standards set by organisations like the European Union.
These are normally safety based so that you do not suffer from hearing problems with extended use.
All Cat products meet these safety standards and hence are CE marked as an assurance that we comply to these standards and our audio levels are within safe limits.