Micro USB 2
If the device does not power on then try charging the device according to the charging instructions in the user manual.
If the device will not charge then please try holding down the Power Key for 20 seconds to reset the device."
Check with the Network provider that the SIM card is still valid.
Please insert the right SIM card or contact your service provider to discuss the status of the SIM card and options to validate the SIM card or purchase recommended SIM product.
After ten consecutive incorrect PUK code entries the SIM card will be permanently disabled. If you disable the SIM card following the incorrect input of the PUK code, you will need to contact the service provider to buy a new SIM card.
1. The device may be outside of the network coverage for the network service provider; to recover, you will need to re-locate to an area covered by the Network provider.
2. SIM card is invalid, please contact your network supplier, if the SIM card has recently become invalid, you need to contact the Network provider to check why the card is no longer valid and how this can be resolved.
You can also download games and apps via the KaiStore.