How do I carry out a Factory reset on the device?
Note: Before performing this activity ensure you have backed up and secured your data.
- Go to settings menu.
- Select Backup & Restore, in this screen there are a number of options, select “Factory data reset”.
- The option will now be “Reset phone” select.
- If you have enabled a security password or pin you will be asked to enter this here.
- Then tap erase everything.
- The device will then reboot.