1. Go to the phone’s Main Menu and select Call Settings.
2. In this screen scroll down to “Hide ID”.
3. Select Caller ID, there are a number of options.
4. “Hide ID”, check this is not set as this will prevent the caller ID being displayed at the receiving device.
5. “Display own ID”, select this to ensure Caller ID is displayed at the receiving device.
Note: Options may differ dependant on Network and SW version.